Team chat inside your CRM: messages, files, voice notes and read receipts

Teams lose context when conversations live in one messenger and clients and deals live in the CRM. So we built a full team chat right into Ali-E CRM — talk to colleagues where you already work.

1:1 and group chats with colleagues

Open the 'AI & Chat' section and your colleagues are listed instantly. One click on a teammate opens a private 1:1 chat; you can also create group chats. Everything stays inside your company and respects access permissions.

Files, photos, video and voice messages

Send images, video, documents and voice notes straight into the chat. Photos and video render as previews, voice notes use an inline player, files appear as download links.

Read receipts and unread badges

Checkmarks show whether a message was delivered or already read. The menu item and chat row show an unread counter, and the last message preview appears under each name — just like familiar messengers. New messages come with a notification sound.

Call straight from the conversation

From a chat you can call a colleague — audio or video — with no third-party tools. More on calls in a separate post.

Team chat inside the CRM removes app switching and keeps communication next to your data. Try it in the open beta at app.aliecrm.com.